Accessibility statement

Commitment

We are committed to making this website (as well as our mobile applications and digital public information displays) accessible, in accordance with Article 47 of French Law No. 2005-102 of February 11th 2005.

To achieve this, we are implementing the following strategy and actions :

Multi-year Accessibility Plan 2026–2028 : Multi-year Accessibility Plan 2026–2028
This accessibility statement applies to https://tickets.chateauversailles-spectacles.fr/en

Compliance Status

This website is partially compliant with the French General Accessibility Improvement Framework (RGAA), version 4, due to the instances of non-compliance and exemptions listed below.

Test Results

The accessibility audit carried out by Wetix found that :

83.65% of the RGAA version 4 criteria are met.
The website achieves an overall compliance rate of 78.3%.

Inaccessible Content: Non-compliance Issues

Criterion 1.2 : Are decorative images correctly ignored by assistive technologies ?

Criterion 3.2 : On each web page, is the contrast between text colour and background colour sufficiently high (except in specific cases) ?

Criterion 3.3 : On each web page, are the colours used in interface components or informative graphical elements sufficiently contrasted (except in specific cases) ?

Criterion 4.8 : Does each non-time-based media item have an alternative, where required (except in specific cases) ?

Criterion 4.9 : For each non-time-based media item with an alternative, is that alternative appropriate ?

Criterion 7.3 : Can each script be operated using both a keyboard and any pointing device (except in specific cases) ?

Criterion 8.2 : For each web page, is the generated source code valid according to the specified document type (except in specific cases) ?

Criterion 9.1 : On each web page, is information structured through the appropriate use of headings ?

Criterion 10.1 : Are style sheets used throughout the website to control the presentation of information ?

Criterion 10.3 : On each web page, does the information remain understandable when style sheets are disabled ?

Criterion 10.6 : On each web page, is every link whose purpose is not obvious visually distinguishable from the surrounding text ?

Criterion 10.7 : On each web page, is keyboard focus clearly visible for every element that receives it ?

Criterion 11.5 : Within each form, are fields of the same type grouped together where necessary ?

Criterion 11.10 : Within each form, is input validation implemented appropriately (except in specific cases) ?

Criterion 12.1 : Does each set of pages provide at least two different navigation systems (except in specific cases) ?

Criterion 12.6 : Can the content regions repeated across multiple web pages (header, main navigation, main content, footer and search areas) be reached or bypassed ?

Criterion 12.7 : Does each web page include a skip link or quick access link to the main content area (except in specific cases) ?

Criterion 12.11 : On each web page, can additional content that appears on hover, focus or activation of an interface component be accessed using a keyboard where necessary ?

Criterion 13.1 : For each web page, does the user have control over any time limits that modify content (except in specific cases) ?

Preparation of this Accessibility Statement

This accessibility statement was prepared on August 12th 2026.

Technologies Used to Develop the Website

HTML5
CSS

Testing Environment

Content rendering checks were carried out using the combinations defined in the RGAA reference baseline, with the following versions :

Browsers : Safari and Chrome

Assistive technologies : NVDA (latest version) and VoiceOver

Accessibility Evaluation Tools

Code inspector
Audit checklist

Website Pages Included in the Compliance Assessment

Feedback and Contact

If you are unable to access any content or service, you can contact the website manager, who will direct you to an accessible alternative or provide the content in another format.

Send us a message : Contact form

Enforcement and Remedies

If you identify an accessibility issue that prevents you from accessing content or functionality on the website, and you have reported it to us but have not received a satisfactory response, you have the right to submit a complaint or request that the matter be referred to the French Defender of Rights (Défenseur des droits).

Several options are available :

Send a message to the French Defender of Rights
Contact a representative of the French Defender of Rights in your region
Send a letter by post (free of charge; no stamp required):
Défenseur des droits
Libre réponse 71120